Managed IT Services

Practical IT support for local businesses.

Northwest Ohio Broadband provides ongoing and project-based IT support for businesses that need dependable help with users, computers, Microsoft 365, networks, Wi-Fi, backups and day-to-day technology problems.

Day-To-Day Technology Support

IT support that covers more than a broken computer.

Managed IT should help keep users productive, devices maintained and the network dependable while giving your business one place to turn when technology needs attention.

User Support

Computers & everyday IT

Troubleshooting workstations, printers, user issues, software problems, new-device setup and common business technology needs.

Microsoft 365

Email & cloud services

Help with Microsoft 365 users, applications, account setup, licensing coordination and common cloud-service issues.

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Maintenance

Patching & updates

Help keep supported computers and business technology maintained with a consistent approach to updates and routine care.

Networks

Wi-Fi, switches & routing

Support for business Wi-Fi, switching, routing, VLANs, firewalls and the network infrastructure your users depend on.

Explore Business Networking →
Backup Planning

Protect important business data

Review backup needs, help coordinate appropriate solutions and reduce dependence on a single copy of important information.

Vendor Coordination

One technical point of contact

Help coordinate with software vendors, Internet providers and other technology suppliers when an issue crosses multiple systems.

Managed, Without Overcomplicating It

A local IT partner that understands the network too.

Because we also work with Internet, routing, switching, Wi-Fi, fiber and structured cabling, we can look beyond the individual computer when a business technology problem is really a network or infrastructure issue.

  • New employee and workstation setup
  • Computer and printer troubleshooting
  • Microsoft 365 and business email support
  • Network, Wi-Fi and connectivity problems
  • Equipment replacement and lifecycle planning
  • Backup and continuity planning
  • Technology vendor coordination
  • On-site support when remote help is not enough
Flexible Support

Ongoing service where it makes sense. Project help when it does not.

Recurring Managed Support

A consistent IT relationship for businesses that need regular help maintaining users, devices and networks.

Remote Support

Resolve appropriate day-to-day issues without waiting for an on-site visit when remote troubleshooting is practical.

On-Site Support

Hands-on help for equipment, cabling, Wi-Fi, network hardware and issues that require someone at the location.

Projects & Upgrades

Network refreshes, Wi-Fi upgrades, equipment replacements, migrations and other defined technology projects.

What We Do Not Want To Be

No mystery package full of services you do not need.

We would rather understand the business first and build a support scope around the actual users, equipment, locations and risks involved.

Need A Local IT Partner?

Tell us how your business uses technology today.

We can start with a conversation about your users, locations, devices, network and current support needs.

Discuss Managed IT
Service Areas

Managed IT support across Ohio and Indiana.

On-site and project-based IT services are available across Northwest, Southwest and Central Ohio and Northeast, East Central and Central Indiana.

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