ACCOUNT REQUEST

Service Cancellation Request

Use this secure form to request cancellation of your
Northwest Ohio Broadband service.

REQUEST FORM

Submit Your Cancellation Request

Please provide the account information below. Submission
of this form starts the cancellation review process.

If You Are Switching Internet Providers

Required when you select “Switching to Another Internet Provider.”

The following information helps us understand why customers leave and where we can improve.

Cancellation Terms

All outstanding account balances remain due. Accounts with unpaid balances may be subject to collection activity or other remedies allowed under the applicable service terms.

Partial-month refunds are not provided unless otherwise required by the applicable service agreement or law.

Northwest Ohio Broadband-owned equipment must be returned or made available for recovery when required. Applicable non-return or equipment charges may apply.