Residential Technology Support

Local help for the technology in your home.

Northwest Ohio Broadband provides practical, on-site help with computers, printers, connected devices and the home network tying everything together.

Home Technology Help

When the problem is more than just the Internet connection.

Your computer, printer, smart TV, streaming device and Wi-Fi all depend on each other. We can troubleshoot the whole setup instead of treating every device as a separate problem.

Computers & Laptops

PC setup and troubleshooting

Help with new computers, slow systems, hardware issues, software problems and getting a computer properly connected to your home network.

  • New PC and laptop setup
  • Hardware and performance troubleshooting
  • Software setup and updates
  • Network and Internet connectivity
New Device Setup

Move into a new computer without the mess

We can help set up a replacement computer and move the important pieces over so you can get back to using it.

  • Basic data transfer
  • Email and account setup
  • Printer reconnection
  • Network drive and device setup
Printers & Peripherals

Make the devices around the computer work too

Printers, scanners and other network devices can be frustrating when they stop communicating. We can diagnose the device and network side together.

  • Wi-Fi and Ethernet printers
  • Printer sharing and connectivity
  • Scanner and peripheral setup
  • Network troubleshooting
TVs & Streaming

Connected entertainment setup

Get smart TVs, streaming devices and other connected equipment onto the right network with dependable Wi-Fi or Ethernet where available.

  • Smart TV network setup
  • Streaming device connectivity
  • Ethernet and Wi-Fi troubleshooting
  • Network placement recommendations
Home Storage

NAS and shared-storage help

For households that need centralized files or backups, we can help integrate network-attached storage and shared devices into the home network.

  • NAS network integration
  • Shared-folder connectivity
  • Basic local backup planning
  • Switch and Ethernet connectivity
Troubleshooting

Find the actual problem

Sometimes the computer looks broken when the real issue is the router, Wi-Fi, DNS, cabling or another network device. Our networking background helps us look at the full picture.

  • Slow or unreliable connectivity
  • Devices that cannot see each other
  • Router and Wi-Fi problems
  • Existing network cleanup
Connected Home

IT support and networking belong together.

A home full of connected devices works better when the underlying network is designed properly. If the issue goes beyond a single computer, we can also improve Wi-Fi, Ethernet and the rest of the network.

Good Fit For Homeowners who want someone local to help.

New computer, stubborn printer, unreliable devices, network problems or a home office that needs to work consistently—we can help sort out the technology and the network behind it.

Need Home IT Help?

Tell us what is not working.

Describe the computer, device or network problem and we’ll determine the best next step.

Request Home IT Support