{"id":1111,"date":"2025-11-28T10:56:58","date_gmt":"2025-11-28T10:56:58","guid":{"rendered":"https:\/\/nwohiobb.com\/?page_id=1111"},"modified":"2026-01-15T20:25:31","modified_gmt":"2026-01-15T20:25:31","slug":"your-own-router","status":"publish","type":"page","link":"https:\/\/nwohiobb.com\/?page_id=1111","title":{"rendered":"Your Own Router"},"content":{"rendered":"\t\t
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\n \n \n Can I use my own router? <\/span>\n\n \n
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\n \n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg> <\/div>\n\n
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We can't force you to use our equipment, but we\u00a0highly recommend<\/b><\/span>\u00a0it (and its included with service).
When you use your own WIFI router or networking equipment, we no longer offer any tech support, beyond our outdoor antenna,\u00a0period<\/b>. We can not see into the network and troubleshoot, test or verify anything beyond your router or LAN. Additional Troubleshooting fees also apply.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What settings should I use?<\/span>\n\n \n
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\n \n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg> <\/div>\n\n
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We recommend the following settings:\u00a0
2.4 Ghz channel 1, 6 or 11.\u00a0 \u00a020 Mhz width
5Ghz channel 32, 34, 36, 38 or 157.\u00a0 \u00a020 Mhz width
Secure with good WIFI password and good Management password.\u00a0
Set up router in Access Point or AP Mode. If you don't have Access Point mode, use a LAN IP address of 192.168.2.1 \/24<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How do I change these settings?<\/span>\n\n \n
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We do not provide support for customer-owned networking equipment. Since this router is not provided by Northwest Ohio Broadband, any troubleshooting or warranty support must be handled by the manufacturer or retailer that sold it to you. Please contact the router\u2019s manufacturer or point of purchase for assistance.<\/p>

We only provide technical support for routers and equipment supplied by Northwest Ohio Broadband.<\/p><\/div><\/div>

\u00a0<\/div><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n Can you program my own router for a fee?<\/span>\n\n \n
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\n \n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg> <\/div>\n\n
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Sure. Advanced tech support is available. On-site programming is $299+.
All we do is program it. No support of any kind will be offered after.\u00a0\u00a0<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Why wont you allow my router?<\/span>\n\n \n
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\n \n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg> <\/div>\n\n
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We've tested over 100 models of routers and have determined the models that we use to be stable, and effective. There are many, many makes and models. Most consumer models found in stores are not high quality, despite what the 20 year old in the electronics department claims. There's also tons of paid online reviews for high end routers, that deceive buyers. We're kinda experts in what we do, unlike the kid on YouTube who claims \"This h@ck will double your Internet speed for FREEEE!!!!\".\u00a0 \u00a0(Lolz.)<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/a>

\u00a0<\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n Which Routers Currently Supported<\/span>\n\n \n
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Router Compatibility Notice<\/strong><\/p>

Netgear routers are not supported<\/strong> on our network due to ongoing firmware stability issues. These devices are known to cause problems such as severe slowdowns, dropped connections, and in some cases complete router failure (\u201cbricking\u201d), which often requires a full factory reset to restore service.<\/p>

To ensure the best performance and reliability, we only support the following routers:<\/p>

Approved Routers<\/strong><\/p>

  • TP-Link Wi-Fi 6 (AX) routers<\/strong>, including:<\/p>

    • AX1500<\/p><\/li>

    • AX1800<\/p><\/li>

    • AX3000<\/p><\/li><\/ul><\/li>

    • Any TP-Link Mesh system<\/strong><\/p><\/li><\/ul>

      Using an approved router helps prevent connection problems and ensures full compatibility with Northwest Ohio Broadband\u2019s network.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Can I use my own router? We can’t force you to use our equipment, but we\u00a0highly recommend\u00a0it (and its included with service).When you use your own WIFI router or networking equipment, we no longer offer any tech support, beyond our outdoor antenna,\u00a0period. We can not see into the network and troubleshoot, test or verify anything beyond your router or LAN. Additional Troubleshooting fees also apply. What settings should I use? We recommend the following settings:\u00a02.4 Ghz channel 1, 6 or 11.\u00a0 \u00a020 Mhz width5Ghz channel 32, 34, 36, 38 or 157.\u00a0 \u00a020 Mhz widthSecure with good WIFI password and good Management password.\u00a0Set up router in Access Point or AP Mode. If you don’t have Access Point mode, use a LAN IP address of 192.168.2.1 \/24 How do I change these settings? We do not provide support for customer-owned networking equipment. Since this router is not provided by Northwest Ohio Broadband, any troubleshooting or warranty support must be handled by the manufacturer or retailer that sold it to you. Please contact the router\u2019s manufacturer or point of purchase for assistance. We only provide technical support for routers and equipment supplied by Northwest Ohio Broadband. \u00a0 Can you program my own router for a fee? Sure. Advanced tech support is available. On-site programming is $299+.All we do is program it. No support of any kind will be offered after.\u00a0\u00a0 Why wont you allow my router? We’ve tested over 100 models of routers and have determined the models that we use to be stable, and effective. There are many, many makes and models. Most consumer models found in stores are not high quality, despite what the 20 year old in the electronics department claims. There’s also tons of paid online reviews for high end routers, that deceive buyers. We’re kinda experts in what we do, unlike the kid on YouTube who claims “This h@ck will double your Internet speed for FREEEE!!!!”.\u00a0 \u00a0(Lolz.) \u00a0 Which Routers Currently Supported Router Compatibility Notice Netgear routers are not supported on our network due to ongoing firmware stability issues. These devices are known to cause problems such as severe slowdowns, dropped connections, and in some cases complete router failure (\u201cbricking\u201d), which often requires a full factory reset to restore service. To ensure the best performance and reliability, we only support the following routers: Approved Routers TP-Link Wi-Fi 6 (AX) routers, including: AX1500 AX1800 AX3000 Any TP-Link Mesh system Using an approved router helps prevent connection problems and ensures full compatibility with Northwest Ohio Broadband\u2019s network.<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1111","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/nwohiobb.com\/index.php?rest_route=\/wp\/v2\/pages\/1111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nwohiobb.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nwohiobb.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nwohiobb.com\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/nwohiobb.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1111"}],"version-history":[{"count":13,"href":"https:\/\/nwohiobb.com\/index.php?rest_route=\/wp\/v2\/pages\/1111\/revisions"}],"predecessor-version":[{"id":1299,"href":"https:\/\/nwohiobb.com\/index.php?rest_route=\/wp\/v2\/pages\/1111\/revisions\/1299"}],"wp:attachment":[{"href":"https:\/\/nwohiobb.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}